In the age of the 4th Industrial Revolution (4IR), agri-food businesses are exploring new solutions which can not only optimize their operation in terms of financial and environmental sustainability but also improve the oversight on business processes. With the global spread of COVID-19, managers of food businesses required to discover new ways for ensuring this oversight despite of the social distancing measures. Application of 4IR technologies, such as sensors, data or artificial intelligence (AI) creates new opportunities for agri-food businesses, to keep complying with national and international regulatory requirements, operating with less risks in the period of a pandemic and most importantly supplying the markets with safe and high-quality products in a sustainable manner. The appropriate use of these new technologies can expedite the Inclusive and Sustainable Industrial Development (ISID) in countries and contribute to the achievement of SDG 9.

Pharos Navigator IDT implementations for food enterprises include the necessary sets of common business, financial, productivity & quality, competitiveness, resource efficiency, social and environmental key performance indicators (KPIs) including all those required by international and national standards. At the same time, entrepreneurs have the opportunity to add/modify own custom indicators, operational and sustainability conditions. The business model, KPIs and generic operational model of the business can include recommendations by UNIDO and other national and international agencies as well as standardization bodies. As a result, the entrepreneurs will receive normalised and standardised yet open powerful private digital assistant capable to provide holistic AI-driven continuous monitoring of compliance for the whole enterprise and its value chain operations in real time and trends predictions to identify potential risks for the operation in the form of alerts.
